Shipping Terms
1.Shipping Notifications
You will receive an email at the address you have specified when your order has been despatched - this email contains the tracking number so you can track it online right to your door. please make email address correct.
2. Shipping Charge
All the watches on this website will be delivered free right now, but it is just a limited-time offer. we will charge 35 USD for each order after the offer.
3. Late deliveries or despatch
Although we are able to ship almost every order in the specified delivery timescale, in rare circumstances our shipping capacity can be exceeded and cause a delay of one extra day. We regret that this situation can occur occassionally, and is an unfortunate situation which is naturally associated with buying online, however this only occurs in rare situations and, should this occur, your order is marked for urgent delivery the following day.
The other circumstance which may cause a delay is when the delivery service itself has a problem. This, again, is a rare situation but is unfortunately beyond our control. In these situations, we will do our very best to take responsibility for the situation and ensure that your order is delivered as quickly as possible.
Online Tracking
If you received a tracking number in the format of EE123456789CN, please see bellow:
For the US customers: Please visit USPS Website and input the tracking number we provide.
For the UK customers: Please visit Parcel force Website, input the tracking number we provide AND select the checkbox of "Inbound international parcel."
For Canadian customers: Please visit Canada Post Website and input the tracking number we provide.
For Australian customers: Please visit Australia Post Website and input the tracking number we provide.
For customers from other countries: please visit http://www.ems.com.cn/english-main.jsp
Delivery time depends on country of destination .North American,West Europe,Oceania and Asian orders usually be delivered with 7-10days ,others would be delivered within 7-14 days.
Returns Policy
We offer you 14 days to change your mind on any of your purchases from this website.
To qualify for this, the item(s) must be in unworn and brand new condition and must be returned with all the original box, instructions, guarantee and all extras.
When we receive the item, we will inspect it to ensure everything is present and in its in original condition to ensure its eligibility for refund. We process refunds as quickly as possible and you will receive an email to notify you when the email has been processed. We aim to process all refunds within 7 days, but please allow up to a maximum of 14 days for the refund to be processed.
If you still have any questions or concerns, please contact us at service@longinesfans.com
